Type in your help query below and press enter. Short and simple queries work best! 

Help Me

Network Status

Planned RBI Tower Maintenance

[RBI Wireless, Lifestyle and NZMCA Data] You may experience intermittent service during this period. Thanks for your understanding.

No planned maintenance work this week.

Start a conversation with our customer service team.

Open Conversation

We are experiencing a high number of inquiries leading to longer response times due to COVID-19. We are working as hard and as fast as we can. Thank you for your patience. Please read our full COVID-19 update including contact centre hours and information on data packs below.

Q